FAQs
How do I use noook play?
How do I connect noook discs to each other?
How do I connect noook discs to each other?
Each noook disc has a specially-designed edge that allows other discs' edges to be interleaved right around it's perimeter. Simply:
- Hold two discs flat, one in each hand; and then
- Interleave one disc's edge into the gap formed by the other disc's flanged edge that runs right around the discs.
Take care to make sure only one surface of any one disc is interleaved into the gap, otherwise, the discs will not fully grip each other.
You can then add more discs, both by extending out along in a chain formation, and with multiple discs coming off any one disc.
At first, noook discs will be quite stiff, so it pays to be patient as you get to grips with the technique of interleaving discs together. But once you've got it, you'll find it really easy.
How do I make corners and 3D shapes with noook play?
How do I make corners and 3D shapes with noook play?
Each noook disc has a specially-designed hinge running across the central part of each disc. Fresh out of the pack, each disc is stiff.
Simply bend the disc to change its shape from a 2D disc into a 3D corner. The corner can be at an angle, so when you add more discs, with maybe more corners, you can build almost any shape you like – triangles, squares, rectangles, zig-zags…
How big can I build with noook play?
How big can I build with noook play?
You can go as big as your dreams are!
noook play can get big very quickly - each noook disc (our version of a building block) is the size of a dinner plate, so you can imagine how big just a few will get.
Check out our inspiration pages and social media for some ideas!
We sell a variety of pack sizes, from Top-Up and Expansion Packs to large Bumper Packs. Each of our regular packs comes with enough for most dreams, but you can always add more to your collection. And the good thing is that each of our regular packs come with a dedicated storage box to keep your growing collection in tip top condition.
Note: 'Top-Up' and 'Expansion' packs do not include storage boxes.
Do you have any 'how to' guides for noook play?
Do you have any 'how to' guides for noook play?
Yes, we do!
Each regular pack comes with a handy 'how to' noook' guide to help get you started. We also have 'how to' videos on our social media channels (see the bottom of this page for links) and our YouTube channel.
If you have a specific questions about building dreams with noook play®, please don't hesitate to get in touch with us at howto@noookplay.com.
Note: 'regular packs' mean packs other than our 'Top-Up' and 'Expansion' packs.
Do you have any inspiration?
Do you have any inspiration?
Yes! We have a range of inspiration to get creative juices going. Have a look across our:
- Inspiration pages here on our website;
- Various social media channels (see the bottom of each page for links);
- YouTube channel; and
- Packaging.
Please feel free to tag us in any photos of your noook play creations - our social media handle is @noookplay and our hashtags are #buildbig & #getcreative.
FAQs
How do I care for noook play?
How do I store my noook discs?
How do I store my noook discs?
Each pack of noook play® comes complete with a specially-designed storage box to keep your noook discs in tip-top condition. Simply put your noook discs face down (not stacked on their sides) into the box after each play session. That way, your noook discs will be in a great condition for your next adventure!
Some of my noook discs are splaying; what do I do?
Some of my noook discs are splaying; what do I do?
This naturally happens after a lot of play. noook works by interleaving each disc and the friction of the material, combined with the stiffness of our specially-designed heavy duty board, provides a strong grip.That makes the discs hold together by just the right amount so you can build big dreams, but not so much that you can't change your dream or take it down. But after repeated play, discs will begin to splay a little.
This is really easy to fix. Depending on how splayed they are, we recommend the following techniques:
- For no to mild splaying, simply store your splayed noook discs in their original storage box, towards the bottom of the stack, stored flat. The weight of all the discs above will correct the splaying; or
- For more splaying, put your affected noook discs under a heavy object such as a large book, heavy pot, or something else that can compress the disc. Leave this overnight and then return to the storage box.
What do I do when my noook discs become floppy?
What do I do when my noook discs become floppy?
Each noook disc has a specially-designed hinge to allow you to build 3D shapes - things like corners, edges, hinges etc.. Fresh out of the box, noook discs are very stiff, but once the hinge has been used a few times, it loosens up - this is perfectly normal and doesn't mean the disc is broken.
However, there may be times when you want the disc to be stiff - for example, if you're making a flat surface and don't want it to bend. In this instance, simply connect one disc to another at right angles so that one disc intersects the other across the hinge/cut-out portion of the disc. This technique locks the floppy disc by using the other disc's non-bending part.
But if you want more fresh discs, we have 'Top-Up' and 'Expansion' packs which mean you don't need to buy a full pack again.
Some of my noook discs are beginning to fray at the edges; what can I do?
Some of my noook discs are beginning to fray at the edges; what can I do?
Some of your noook discs may start to fray around the edges; the coloured outer layer may begin to show a white layer underneath. This is quite normal after a lot of play, so don't worry.
Simply wet your thumb and rub it along the edge to flatten the outer layer back down. This will keep your noook discs going for longer. If some discs are looking a little tired, you can get one of our 'Top-Up' or 'Expansion' packs.
FAQs
How robust is noook play?
Is noook play waterproof?
Is noook play waterproof?
No, noook play isn't waterproof. However, noook play has water-resistant properties so it can withstand a drink spillage, sticky fingers or jam smudges, or being dropped in a sink etc. Simply shake any excess water off the noook and wipe with a clean cloth.
Do noook discs tear?
Do noook discs tear?
It is very unlikely that a noook disc will tear.
The central hinge is specifically designed and made to be bent thousands of times, and we are confident that this part will not tear under normal play and usage. If someone is determined to tear it, like vandalising a book spine, then it may tear, but this isn't what noook discs are designed to do.
Each noook disc is made by gluing two pieces of our specially-designed hardboard material together. We use safe but very strong glue and have tested noook play thousands of times, so we're confident that under play conditions, each noook disc will give you countless moments of fun and adventure. As for the specially-designed hinge, if someone wishes to vandalise a disc and specifically wrench the faces apart, they may be successful. But this isn't what noook play is designed for.
If, for whatever reason, your noook discs do tear, please get in contact and we will investigate for you.
If your noook discs are looking a little tired, you can either care for them (please look elsewhere in this FAQ) or buy replacements - we offer 'Top-Up' and 'Expansion' packs.
Is noook play safe to chew?
Is noook play safe to chew?
Yes, noook play is safe to chew. Chewing won't do noook play any good, but it won't do anyone any harm either. noook play is tested against the most stringent standards and is certified to all relevant EN 71 Toy Safety Standards (that's what the CE mark on our packs means) and the Toys (Safety) Regulations 2011 (that's what the UKCA mark on our packs means).
Just bear in mind, chewing noook play won't do your imagination, creativity or fun any good!
Can I get a paper cut from noook play?
Can I get a paper cut from noook play?
It isvery unlikely that noook play will give anyone a paper cut. noook play is made to the highest standards that ensure each layer in our specially-designed hardboard material is bonded tightly. Over prolonged time and use, corners will likely become more dull, further reducing the chances of a paper cut. If the unfortunate does happen, please follow your usual procedures and first aid for a paper cut.
FAQs
What about my order?
Can I track my order online?
Can I track my order online?
Yes. To track your order in real time, please log in to your profile using the link at the top right of this screen.
Do you ship overseas?
Do you ship overseas?
Yes, we ship to most countries across the wold. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
If, when you enter your address at checkout, we do not ship to your country, please email us and we'll see what we can do.
Have other question about your order or shipping?
Have other question about your order or shipping?
You can contact us through our contact page or by emailing us at hellooo@noookplay.com. We will be happy to assist you.
FAQs
Have another question?
Don't worry, we're here to help!
Don't worry, we're here to help!
Simply email us at hellooo@noookplay.com and we'll get back to you shortly!
(Don't worry, that's 'hellooo' with three Os!)